PH Health Ref

Health Care Waste Management Audit Guidelines in Health Facilities

In this document:

  • List of Abbreviations
  • List of Annexes
  • I. INTRODUCTION
  • II. DEFINITION OF TERMS

32 tables · ~7k words

Document Info

Category
waste
Status
current
Hospital Levels
L1L2L3
Issuing Body
Department of Health
Extracted
2026-04-23

Health Care Waste Management Audit Guidelines

for Hospitals and Other Health Facilities

Page
I.INTRODUCTION4-6
II.DEFINITION
OF
TERMS
7-9
III.PURPOSE
OF
THE
OPERATIONAL
GUIDELINES
10
IV.TARGET
USER
10
V.HEALTH
CARE
WASTE
MANAGEMENT
FRAMEWORK
(HCWM)
AUDIT
11-14
VI.QUALIFICATION
OF
HCWM
AUDITOR
15
VII.HEALTHCARE
WASTE
MANAGEMENT
PROCESS
AUDIT
16-18
VIII.MANAGEMENT
AUDIT
OF
HEALTH
CARE
WASTE19-29

List of Abbreviations

APP Annual Procurement Plan

BHDT Bureau of Health Devices and Technology

CHD Center for Health Development

CPR Certificate of Product Registration

DOH Department of Health

EMB-DENR Environmental Management Bureau -

Department of Environment and Natural Resources

HCWM Healthcare Waste Management

HF Health Facility

HO Hospital Order

IATF Inter-Agency Task Force

IEC Information, Education and Communication

MOA Memorandum of Agreement

PPE Personal Protective Equipment

PPMP Project Procurement Management Plan

Resources

STP Sewage Treatment Plant

WASH Water, Sanitation and Hygiene

WHO World Health Organization

WWTP WasteWater Treatment Plant

List of Annexes

ReferenceTitlePage
Annex
"1"
Flow
of
Activities
During
Actual
30
HCWM
Audit
Annex
"2"
Flow
of
Activities
During
Online
33
HCWM
Audit
Annex
"A"
Healthcare
Waste
Management
35
Audit
Tool
Annex
"B"
HCWM
Audit
Report
Form
48
Annex
"C"
HCWM
Audit
Report
Summary
50
Form
Annex
"D"
Health
Facility
Assessment
51
Plan
Form
Annex
"E"
Online
Health
Facility
53
Assessment
Plan
Annex
"F"
Corrective
Action
Report
Form
55

I. INTRODUCTION

The Department of Health (DOH) and World Health Organization (WHO) have been progressively strengthening their mandate on waste management systems over the past four years. Numerous initiatives were launched, including the fourth edition of the Health Care Waste Management (HCWM) Manual, the first edition of the Green and Safe Health Facility Manual, and the adoption of the Water, Sanitation, and Hygiene (WASH) standard. HCWM is one of the eight pillars of the Green and Safe Health Facility Manual, also known as the Green Manual, developed by the DOH in collaboration with the WHO.

The recent pandemic is causing problems and changes the landscape with waste management, particularly with regard to medical waste. Relative thereto, the DOH would like to comprehend how the pandemic affects the volume of waste generated and the compliance of Health Facilities (HFs) to HCWM Manual. A HF must be thoroughly audited in order to evaluate the state of its waste management system, spot any gaps in present waste management procedures, and recommend how to strengthen procedures. Waste audit was considered as one of the crucial elements of the waste management system to ensure sustainability of HCWM's techniques. It is a useful tool that checks to see if waste is appropriately segregated as to its categories and if it is managed, processed, and disposed of according to its type and level of hazard.

Hence, the DOH with the WHO's technical and financial support, seeks to strengthen waste management in hospitals and other healthcare institutions while ensuring the long-term viability of the HCWM system. In doing so, the waste audit, which involves validating the actual practice of HFs particularly the appropriate segregation, safe handling, treatment, and disposal of waste based on its categories which is deemed one of the HCWM system's essential components was proposed. The procedures for audit must be identified in response to the emerging and re-emerging diseases such as COVID19 pandemic threat; and in order to stop the transmission and spread of the virus. The auditors must adhere to the safety and hygienic procedures

established by the DOH and Inter-Agency Task Force (IATF) on Emerging Infectious Diseases.

As a result of the previous study, the most frequent findings in the hospitals is the increase in the infectious wastes due to poor waste segregation procedures. All of the areas surveyed still struggle with single-use plastic usage, which is reasonable given how the epidemic worsened the issue. Even if the employees received training on waste segregation, the challenge faced by the management is monitoring and enforcement. At the same time, even though certain staff members received training, the majority of their patients and clients did not. The majority of the hospitals involved either their infection control unit or their infection prevention and control committee to undertake safety and sanitation measures, including the usage of personal protective equipment (PPE). Additionally, it was noted that the amount of non-biodegradable waste in the medicine wards have increased, during the pandemic mainly due to the use of PPEs and other medical plastic goods used in the management of COVID19 patients.

Due to lack of HFs numerical data, it was also found out that there is no monitoring mechanism to compile statistics on the quantity of plastic goods utilized and plastic garbage produced by hospitals. As a result, it is advised to maintain an up-to-date database for inventory tracking, to calculate the volume and type of waste produced daily, to monitor and evaluate the processes in each area, to identify hazardous waste more effectively so as to lower the cost of waste treatment, and to implement a system of ongoing education for both clients and staff.

It is in this context that the DOH, with its vision of achieving universal health for all people and in accordance with its new mandate under the Universal Health Care Act, proposed a project that deals with the HCWM audit of HFs. Additionally, in order to maintain the program's viability, HFs must be proactive in lowering their susceptibility to pandemics and other natural disasters. Being responsible stewards of all HFs, the DOH advocated capacity building among DOH professionals, CHD Engineers and DOH Managed Hospitals on how to conduct HCWM audits to evaluate the existing practice and implementation of HFs' HCWM Plan.

It is necessary to build and develop the capacity of DOH professionals, CHD Engineers and DOH managed hospitals in conducting HCWM audits through the learning interventions, training needs assessment, workshop and training. A program for developing long-term hospital waste audit capabilities was created by implementing a substantial institutionalization effort and ensuring continuous planning and management to achieve the set goals. Hence, these operational guidelines on HCWM Audit were created.

These operational guidelines will be the foundation and basis by the chosen auditors in conducting waste audits at particular hospitals and HFs. Additionally, this will show them how to evaluate the success of the implementation of HCWM in all HFs in terms of addressing the issue of spending a lot of money on the daily waste generated in hospitals and preventing the spread of infections as a result of improper waste handling.

II. DEFINITION OF TERMS

Audit a systematic, independent and documented process for obtaining

objective evidence and evaluating it objectively to determine the

extent to which the audit criteria are fulfilled

Auditor a person who is designated by the DOH to conduct an audit

Audit Criteria set of requirements used as a reference against which objective

evidence is compared

Audit Evidence records, statements of fact or other information, which are

relevant to the audit criteria and verifiable

Audit findings results of the evaluation of the collected audit evidence against

audit criteria

Conformity fulfilment of a requirement as against the audit criteria

Non-conformity non-fulfilment of a requirement as against the audit criteria

Janitor another name is waste collector, waste handler, cleaner

Collection act of safe transporting of HCW from source or from a central

storage area

Disinfection reduction or removal of disease-causing microorganisms in order

to minimize the potential for disease transmission

Disposal discharge, deposit, placing or release of any HCW into or any air,

land and water

Hazardous waste all waste generated by HF except general waste

Health care pertains to the maintenance or improvement of the health of individuals or populations through the prevention, diagnosis, treatment, rehabilitation, and chronic management of disease, illness, injury, and other physical and mental ailments or impairments of human beings

Health Facility an institution that has health care as its care service, function, or Business

Health care waste includes all the solid and liquid waste generated as a result of the following: a.) diagnosis, treatment, or immunization of human beings; b.) research pertaining to the above activities; c.) research using laboratory animals for the improvement of human health; d.) production or testing of biological products; and e.) other activities performed by a HF

Highly infectious

waste cultures and stocks of highly infectious agents, wastes from autopsies, animal bodies, and other waste items that have been inoculated, infected or in contact with such agents: waste contaminated with organisms belonging to Biosafety levels 3 and 4; waste contaminated with pathogens mentioned in DOH AO 2010-0033.

Infectious waste waste that contains pathogens like bacteria, viruses, parasites or fungi in sufficient concentration or quantity to cause disease in susceptible hosts.

Re-use process of recovering materials intended for the same or different purpose without the alteration of physical and chemical characteristics

Recyclable any waste material retrieved from the waste stream and free from contamination that can still be converted into suitable and beneficial use or for other purposes, including, but not limited to cardboard, glass, office paper, drink cans, newspapers, magazines and polyethylene or polypropylene plastics (PE and PET)

Segregation separating the waste generated by the HF according to the specific treatment and disposal requirements

Storage area or place where HCW is temporarily stored after generation and prior to collection for ultimate recovery or disposal

Waste generator any person, organization, or facility engaged in activities that generate waste

Waste management all the activities, administrative and operational, involved in the handling, treatment, storage, collection, transportation, and disposal of wastes

III. PURPOSE OF THE OPERATIONAL GUIDELINES

The main purpose of these operational guidelines is to serve as reference or standards for the DOH and other health professionals in conducting HCWM Audit. Specifically, these guidelines must be used by Health Professionals for them to:

  • a.) Be aware on how to use the HCWM audit tool needed in conducting audit;
  • b.) Apply the step by step procedures in conducting waste audit; and
  • c.) Understand the standards in the implementation of HCWM.

IV. TARGET USER

The target user of this operational guidelines are the following:

  • a.) DOH Professionals and CHD Engineers in conducting audit among assigned health facilities;
  • b.) HF Engineers and Members of the HCWM Committee in conducting self-assessment and monitoring of their compliance to HCWM Manual; and
  • c.) Head of the HFs to be aware how their organization performed as compared to other HFs in terms of compliance to standards.

V. HEALTH CARE WASTE MANAGEMENT (HCWM) AUDIT FRAMEWORK

In conducting HCWM Waste Audit the following criteria must be considered: Administrative Requirements, Waste Minimization, Waste Segregation, Waste Collection, Waste Storage, Waste Transport, Waste Treatment, Waste Disposal, Wastewater Management, as well as Health and Safety Practices. The auditors shall see to it that standards on these parameters must be complied by the HFs. They must look into the following standards and see to it being followed and observed.

Figure 1: Framework of HCWM Waste Audit

The Figure 1 below shows the Framework on how the Department of Health will conduct a HCWM Audit.

Administrative Requirements

It is important to have the full support of the top management for this program to succeed, hence, preferably the Head of the HF should be the Chairperson of the HCWM Committee. The composition and the roles and responsibilities of the Committee as cited in the HCWM Manual of DOH must be followed. The Head of the HF must appoint an individual who will:

  • 1.) be accountable for its compliance;
  • 2.) know the risks;
  • 3.) write the plan;
  • 4.) maintain confidentiality, integrity and availability;
  • 5.) prepare and report immediately incidents related to HCWM; and
  • 6.) ensure that Service Providers regularly collect their wastes based on the approved Memorandum of Agreement (MOA).

Waste Minimization

The main goal in practicing waste minimization is to reduce the volume of waste generated in the HF that must be treated prior to disposal. A lot of strategies were identified in the Manual to be followed in order to guide all the HFs. One of which is the application of 3Rs or the Reduce, Reuse and Recycle and the Green Procurement Policy as well as the "First-In-First-Out Policy" or the First-to-Expire First Out Policy" with regard to drugs and medicines.

Waste Segregation

Segregation means the sorting and separation of hazardous waste from the general waste to facilitate recycling and proper disposal. The color-coded waste liners and waste bins shall be followed to aid the employees, patients, watchers and visitors where to put their wastes. Through these measures, the collectors must be aware also of the proper handling of the wastes from the different areas in the HFs.

Waste Collection

In collecting waste, the collectors must be familiar with the appropriate PPE that they will be wearing. In addition, they must use the separate approved waste trolleys of good quality for hazardous and general waste. They must collect waste as per approved schedule and when the plastic liners are ¾ full. They must clean and disinfect the trolley after use.

Waste Transport

The waste collectors must use the approved route plan. They must use an elevator or ramp intended only for waste in transporting waste from the different areas of the HFs to the waste storage areas. However, if there is transport off-site, they must use an Environmental Management Bureau - Department of Environment and Natural Resources (EMB-DENR) approved transport vehicle with approved transport permit in transporting the hazardous wastes. Securing transport permits shall be the responsibility of the HF.

Waste Storage

The HF must have a separate compartment or storage area for biodegradables, non–biodegradables, recyclables and waste and devices containing mercury. The size of the storage area must be appropriate for the volume of waste generated by the HF considering its future expansion. It must be regularly cleaned and provided with padlock with only authorized personnel to have access.

Waste Treatment

The HF must treat the waste they generated with approved and appropriate treatment technologies based on the type of waste. They may treat the waste either on-site or off-site if they have the service providers who will treat their hazardous wastes. If they opt to have on-site treatment, the equipment to be used must have a Certificate of Product Registration and there must be a third party service provider who will test the treated waste that will pass the 6 log 10 efficiency of reducing bacteria, viruses and fungi. They also need a Permit to Operate from EMB-DENR. The

same with the requirements for the service providers who are treating the infectious waste from HFs.

Waste Disposal

After the treatment, the service provider must dispose of the treated waste in the EMB-DENR approved sanitary landfill. The HF may opt to also dispose of their treated waste on-site following the various options in the HCWM Manual.

Wastewater Management

The HF must have a WasteWater Treatment Plant (WWTP) or Sewage Treatment Plant (STP) in compliance with the Clean Water Act. All the liquid waste must pass through its WWTP or STP prior to its release to the nearest bodies of water. It should have regular preventive and corrective maintenance. The effluent must have passed the effluent standards by the EMB-DENR and be subject to testing by the third party accredited testing laboratory.

Health and Safety Practices

In conducting HF Audit, the auditors must ensure that the health and safety of the health workers particularly the collectors or waste handlers are taken care of by the HF. The appropriate PPEs were provided and safety protocols were being followed.

VI. QUALIFICATION OF HCWM AUDITOR

The pool of auditors must be selected based on the following qualifications: He or she must:

  • a.) Have attended and passed both the pre and post-tests of the training on waste audit;
    • b.) Have been connected to hospitals or HFs for a minimum of five (5) years;
    • c.) Be familiar with the HCWM audit tool, and
    • d.) Have a clear understanding of the standards of HCWM.

An effective auditor should possess the following attributes:

  • ethical, i.e. fair, truthful, sincere, honest and discreet;
  • open-minded, i.e. willing to consider alternative ideas or points of view;
  • diplomatic, i.e. tactful in dealing with individuals;
  • observant, i.e. actively observing physical surroundings and activities;
  • perceptive, i.e. aware of and able to understand situations;
  • versatile, i.e. able to readily adapt to different situations;
  • tenacious, i.e. persistent and focused on achieving objectives;
  • decisive, i.e. able to reach timely conclusions based on logical reasoning and analysis;
  • self-reliant, i.e. able to act and function independently while interacting effectively with others;
  • able to act with fortitude, i.e. able to act responsibly and ethically, even though these actions may not always be popular and may sometimes result in disagreement or confrontation;
  • open to improvement, i.e. willing to learn from situations;
  • culturally sensitive, i.e. observant and respectful to the culture of the auditee;
  • collaborative, i.e. effectively interacting with others, including audit team members and the auditee's personnel.

VII. HCWM AUDIT PROCESS

Pre-Audit

Step 1: Define Audit Objectives

Preceding the document review, the Audit Team leads a primer preparation and data gathering stage. The Audit Team Leader sets the review goals and possible extent of the review. The auditor begins to foster the review program to administer the review testing techniques. This step happens after the document review has been assigned and where relevant, commonly includes a survey of the outcomes from the last time an

audit of the area happened.

Step 2: Audit Announcement

The Audit Team Leader formally issues an audit engagement document or letter to the management of the HF to be audited once the audit objectives have been established. The Head of the HF, along with the Chairperson, members of the HCWM, and relevant staff from the General Service Department, should be the recipients of the memo, as they are responsible for the HF. The memo is intended to establish expectations for the audit, explain the planned review procedure in detail, and clearly outline its objectives.

Audit Proper

Step 3: Audit Entrance Meeting

The Audit Team at first meets with the auditee to examine the review scope and resulting review steps. At this gathering, the auditee ought to give an outline of HCWM projects and plans, applicable contact names, significant approaches and methods, and other data that will help the auditors in the assessment. They will likewise talk about the normal length of the review.

16

Step 4: Walk Through Inspection

The Audit Team assembles data and performs review testing to acquire a comprehension of internal controls; they look at reports and different records for proof to decide if compelling internal controls are set up. During the review investigation, they may likewise perform definite testing of exchanges; assess consistency with existing wellbeing office strategies and adherence to policies and guidelines; and survey framework related controls for information uprightness and fulfillment. The auditor will demand extra data and records on a case to case basis.

Risk Issue Levels: During the course of the audit process, detected risks are rated as High, Moderate, or Low within their work papers. This guarantees uniformity in the reporting of audit findings and guarantees that the importance of each finding is assessed in accordance with predetermined criteria and level of concern. Throughout the audit, the risk level is adjusted to reflect existing internal controls that reduce risk. The residual risk level aids the Audit Team in determining if the controls are sufficient and whether further risk mitigation recommendations are required.

Step 5: Reviewing and Communicating Results

During the course of the inspection, if the Audit Team discovers any potential control weaknesses, policy or procedure violations, or other areas of concern, these are reviewed with the auditee. In order to ensure that any detected issue and associated risks are properly understood and to get buy-in on recommended changes, the auditor will regularly share any findings with management. Once they have been verified, the audit report communicates the findings.

Step 6: Audit Exit Meeting

Following the ocular inspection, the Audit Team meets with management in a formal setting to go through their findings and the audit recommendations that will be included in the audit report. Both parties discuss and accept recommendations to make sure the management reaction is acceptable and doable and in most instances when the corrective action will occur.

Step 7: Audit Report

Management must check the audit's findings and recommendations for correctness and completeness before drafting a formal response and action plan.

The official audit report is produced by the Audit Team and is used to advise the Head of the HF, the management group, and its HCWM Committee of any concerns and control deficiencies that have been found, as well as where and how these areas should be addressed. A separate report contains a summary of each audit report.

Post Audit

Audit Survey

The accountable management may be requested to complete a Post Audit Survey following the release of the final audit report to assist the Audit Team in assessing the efficiency of the audit process, including audit planning and communications, auditor professionalism and performance, audit timing, and the applicability of the report recommendations.

Follow-up Audits

Within six (6) to twelve (12) months after the initial audit is finished, the Audit Team conducts a follow-up audit if any major audit findings are included in the final audit report. The Audit Team will then inquire as to the status of the management's agreed-upon corrective actions.

VIII. MANAGEMENT AUDIT OF HEALTHCARE WASTE

A. Audit Objectives

The main objective of this HCWM Audit is to determine whether the organization management system conforms to the standards of the HCWM Manual and other applicable statutory and regulatory requirements and ensure that specified objectives are continually met and identification of areas for potential improvement where applicable.

B. Audit Methodology

The audit will be conducted using the HCWM Audit Tool. The auditors will conduct walk-through inspection of the HF, conduct interviews among selected staff and will be having document review.

In conducting walk through inspection, the auditor measures, checks, gauges, and observes the practice being implemented by the HF. The auditor subsequently compares their findings with the standards, policies and procedures as contained in the HF manual. In conducting interviews, the auditor can validate and assess whether the employees are aware of the standards, policies and procedures being implemented by the HF. Subsequently, in conducting document review, the auditor can determine the completeness of the required policies and guidelines that must be included in the manual as well as the required documentation or proof of implementations needed.

C. Audit Scope and Depth of Investigation

The audit covers the Provisions on Administrative Requirements, Waste Minimization, Waste Segregation, Collection and Transport, Waste Treatment and Disposal, and Wastewater Management. The audit will be based on the organization's management compliance to HCWM Manual 4 th Edition and HCW Audit Tool.

D. Audit Frequency

The DOH shall prioritize the HFs to be audited as well as the determination of frequency of HFs Waste Audit Assessment. The following audit timing may be considered based on Garnered Audit Rating Assessment:

  • a.) Very satisfactory re-assessment of HF will be three (3) years after initial visit;
  • b.) Satisfactory with highly adequate compliance re-assessment of HF will be two (2) years after initial visit; and
  • c.) Poor compliance re-assessment will be one (1) year after initial visit.

E. Audit Criteria

Table 1 depicts the equivalent rating for each criteria of the Waste Audit Tool. The magnitude of the ratings was agreed upon by consulting the Technical Working Group (TWG) who were part of the initial audit team for the project. Higher ratings were assigned to those criteria which the team see as a significant factor to be monitored for the HCWM of the HFs. In addition, all the participants in the training on Capacity Building for the Conduct of Waste Audit were requested to evaluate the weighted ratings for each category or parameter and the results of the evaluation were also considered in the final weighted ratings.

Finally, after the conduct of either onsite or online audit, the audit team shall convene in a separate meeting and will deliberate the final audit ratings of all the hospitals to be audited. In coming up with the final audit ratings, without changing the weighted percentage allotted per criteria, each quality audit questions were given its corresponding points or percentage if compliant.

Table 1: Equivalent Rating per Criteria of the Waste Audit Tool

CATEGORIES
OR
PARAMETERS
Weighted
Rating
Waste
Minimization
Practices
20%
Waste
Segregation
25%
Waste
On-Site
Collection,
Transport,
and
Storage
20%
Waste
Treatment
On-Site
10%
Wastewater
Management
15%
Administrative10%
Total100%

Table 2 below shows the audit rating and its interpretation based on the score or final rating that they will garner from the Waste Audit Tool. For example, if the HF will get an overall rating between 85% - 100%, then a Certificate of Very Satisfactory Compliance Recognition shall be issued by the DOH after the audit for having the best practice or good observations and or conformance to the HCWM Manual 4 th Edition. However, if the HF will get an overall rating of 75% and below, a Certificate of Participation in the recently concluded audit shall be given. The other ranges of scores or ratings are shown below with its respective rating interpretation.

Table 2: Waste Audit Rating and its Interpretation

Audit
Rating
Interpretation
85%-100%Very
Satisfactory
76%-84%Satisfactory
75%
and
below
Poor
Compliance

F. Audit Conduct

As discussed in the design framework, the full support of the top management is important in order for the HCWM Program to become successful. Through this process, the responsibilities of top management were defined. They need to establish a management control system for the HCWM Program. This management control system can be implemented by initially establishing the organizational structure of the HCWM Committee with an approved designation or appointment. The indicators of having this committee is through the Hospital Order or Hospital Memorandum, therefore the auditors must be furnished with a copy. For them to determine if this committee is working or functional, they need to check whether there is a point person or sub-committee who is in charge of monitoring and inspection of the facility to determine the compliance with the standards of HCWM Plan. They need to be furnished with a copy of either agenda or minutes of the meeting to determine if they are regularly conducting.

They need to show proof or documents showing a system of taking corrective action when the requirements are not met. Moreover, request for a proof of implementation of monitoring and evaluation of the HCWM Plan. The auditors should also check when was the last time this plan or manual was revised or updated. It is also imperative that the HCWM policies and procedures must be consolidated into HCWM Manual. So, in conducting hospital waste audits, the review of the document is a must. This can be done preferably prior to the conduct of walk through inspection. They need to check if written policies and procedures are effectively implemented. Examples of these policies are whether their waste handlers and collectors have immunization against tetanus or hepatitis and if they are provided with appropriate PPE as well as the required training.

In conducting walk through inspection, the auditors must check the availability of waste collection bins, waste liners, and transport trolleys. Auditors need to check the records on files, if HF has records on how many kilos of hazardous and general wastes the HF generates daily. They must also check if they are submitting the Quarterly Self- Monitoring Report to EMB-DENR as well as written reports of waste collection to the Head of the HF. Further, they should ask for the copy of the reports that were submitted to EMB-DENR. Please see attached Annex 1- Flow of Activities During Actual HCWM Audit and Annex "2" – Flow of Activities During Online HCWM Audit, for reference. The attached Annex "A" HCWM Audit Tool is used in conducting an audit.

Waste Minimization Practices

An important criteria in conducting waste audit is waste minimization practices. The auditors must see to it that the HF implements the 3Rs (Reduce, Reuse and Recycle) concept. An example would be reusing and recycling of used containers, papers, etc. If the HF sells the recyclable materials collected in their wards, there is an increase in hospital income. They need to check what happened to the proceeds of sales of the recyclables, and validate this from the logbook or storage area for recyclables. AConfirm with the staff if the HF uses the income from its sales for the implementation of its program or they share part of it to the waste collectors.

In addition, the auditor must check if the HF uses environment-friendly products and materials. Verify if they have a green procurement policy and audit if they are still using mercury containing devices and products. They should verify whether chemical disinfection is permitted, and if so, which chemicals are being used. Additionally, they need to confirm if suppliers are required to provide the Material Safety Data Sheet (MSDS). The use of styrofoam and single-use plastics in the healthcare facility (HF) should also be addressed. These practices should be verified, especially if styrofoam and single-use plastics are not observed in the wards, and if no mercury-containing devices or products are being used in the wards. Furthermore, they should request a copy of the green procurement policy.

Waste Segregation

As to waste segregation, the auditors must look into if the waste is properly segregated in correct waste bins and consistent with color-coded plastic liners. The HF must comply with the updated HCWM Manual such as:

  • Brown plastic liners or containers chemical and pharmaceutical wastes
  • Orange plastic liners or containers radioactive wastes
  • Yellow plastic liners or containers infectious wastes
  • Green plastic liners or containers biodegradable wastes
  • Black plastic liners or containers general wastes

They must check if the amount allotted for treatment of the hazardous waste is reduced. To validate during the conduct of waste audit, in facility walk through there should be no observed mixed waste inside the waste bins. Check the Project Procurement Management Plan (PPMP) and the Annual Procurement Plan (APP) of the facility if the allotted budget for HCWM is included. Ask the staff how much is the budget for HCWM to determine if it is sufficient. Check for proofs or documents if they have a long term financing plan or mechanism to cover the cost for sustainable HCWM. The color-coded plastic liners inside waste bins should be consistent with proper tagging and labeling. Check also if the HF uses alternatives or has innovations in case plastic liners are not available. During the walk through inspection, they need to check the following: proper tagging and labelling, records of waste collected, and if there are innovations being used.

The HF must use puncture-resistant, leak-proof, and good quality containers for sharps. Verify whether the HF is using reusable or disposable sharp containers. During the ocular visit, check for the presence of sharp containers and ask the staff if there have been any incidents of needle stick injuries due to sharp container spillage. If such incidents have occurred, inquire if staff are aware of the proper procedures to follow in case of spillage, and whether these procedures are documented in the HCWM Manual. Check if a spillage kit is available for use in such events. Assess whether waste bins are strategically placed in designated areas, especially in high-traffic or conspicuous locations like nurse stations. Request a copy of the HCWM plan to verify if a location map of waste bins is included, or validate this through a walkthrough inspection. Confirm whether recyclable items, such as plastic and glass bottles, and cartons, are being properly segregated. Inquire about the sale price per kilo of recyclable waste and determine whether the sale of recyclables supports the implementation of the HCWM plan. Check the record of the weight of waste being collected per collection. Check if there is a constant increase or decrease in the volume of waste generated relative to the HF's bed capacity as well as to the number of patients admitted at the said period of time. Additionally, check whether hazardous chemical, pharmaceutical, and radioactive waste are segregated from the infectious and general waste. Check also the HCWM Plan for recyclable wastes.

The empty vials must be brought to the pharmacy section by the nursing attendant or personnel-in-charge for proper recording and crushing. Check if there is a logbook available at Pharmacy Department for the returned empty vials and how are these vials being crushed, whether in house or out-sourced. Check also if there is a policy in the disposal of empty vials.

Waste On-Site Collection, Transport and Storage

The on-site collection schedule must be strictly followed. The auditors should check if there is no overflowing of wastes in the waste bins. Additionally, verify how often waste is collected each day and ensure that it is collected when the bins are 3/4 full. Check if spare waste liners are available on site and review the collection schedule. There should be no visible overflow of waste from the bins. During the ocular visit, observe whether the waste collected is indeed 3/4 full.

The janitorial service must use standard trolleys with cover in collecting wastes and ensure that no waste spillage occurs during collection. Waste must be collected in sequence, from aseptic to septic areas. Verify the quality and condition of the trolley being used. Confirm that no spillage is observed throughout the collection process. Check whether collectors are equipped with appropriate PPEs during collection, and review the policy on waste collection.

● Does the Janitorial service directly transport waste collected to the Central Storage Area?

  • Are they using elevators or ramps in transporting wastes?
  • To validate, directly ask the collectors where they pass in transporting the wastes. Ask for the route plan and check if it is being followed.

There must be no spillage during the collection and transport of wastes, and a spillage kit should be readily available in case of an incident. If spillage occurs, verify whether it is reported and whether a standard form is used for documenting accidents or incidents. Review the facility's occupational risk plans or observe practices directly on-site. Additionally, examine any available accident or incident reports.

The designated waste transportation route must be strictly followed. To verify, observe the process during the visit. The route plan should be included in the manual. Review the facility's waste transport policy and request a copy of the route plan. During the walkthrough inspection, confirm whether hospital wastes are disposed of in a DENR-approved facility. Check if waste disposal is conducted on-site or off-site, and review the licenses and agreements with the service provider. If on-site disposal exists, inspect the facility accordingly.

Waste Treatment On-Site

The laboratory cultures and stocks of infectious agents must be treated within the healthcare facility before being taken away from the facility to prevent cross contamination.

  • How was it being treated? What treatment technology are they using on-site if any?
  • Check if there is on-site and off-site treatment; If off-site treatment, request for a copy of the contract with the service provider.
  • Check the treatment technology used by the service provider.

Also, if there is a contingency plan for the treatment of infectious waste in the event that the equipment is shut down for the repair. Finally, check also for the copies of manifests or shipments records.

A HF which uses chemical disinfection should only be allowed to use chemicals such as sodium hypochlorite solution at 0.5% for disinfecting surfaces and 0.05% for hand washing. Discuss and clarify this matter with the personnel concerned. If it is not applicable, exclude it from the audit. In case the HF is using the microwave or autoclave, it must have a valid Certificate of Product Registration (CPR) from the DOH-Bureau of Health Devices and Technology (BHDT). In addition, they must subject the sample of treated wastes for testing. To validate this, check the result of the validation test; or if offsite do not include this.

Wastewater Management

In compliance with the Clean Water Act, the HF must have a WWTP or STP. There must be a regular testing of effluents conducted. The auditors must check if the effluents are being tested and how frequent is the testing conducted. They also need to check what they do in case the testing of effluents fails. Check also for the regular effluent testing result annually or semi-annually or as deemed necessary; in case of a surge such as Covid-19 pandemic. The preventive maintenance schedule for STP must be followed. Check how frequent the preventive maintenance is conducted. If applicable, check also the maintenance schedule and inspect the STP or the WWTP.

Administrative Requirements

Staff should have formal training and education on proper HCWM with the following considerations:

  • Is there training on-site being conducted?
  • How often the training was conducted, if any?
  • Is there an established HCWM Committee? Have all the members of the committee attended training on HCWM? Are the old and new staff undergoing HCWM Training?
  • Is there refresher training conducted at least once a year?

Check if the healthcare workers are familiar with the classification and segregation requirements. Also, check for proof of training programs such as certificates or Hospital Orders (HO). Infection control protocol must be observed and practiced. Moreover, below are for consideration:

  • Are collectors aware of what to do in case of spillage?
  • Are all collectors given hepatitis and tetanus vaccination prior to their assignment?
  • Is the Infection Prevention and Control included in the training program on HCWM?
  • Are waste handlers provided with appropriate PPEs? Check if there is a policy on used syringe needles that are being collected without recapping. Observe if sharp wastes are collected in a container and destroyed using needle destroyers.

Interview the health workers on what they do in the event of needle-stick injuries or in case of a waste spillage. Observe if the waste handlers are wearing PPEs. Additionally, interview the health workers if they were given hepatitis and tetanus vaccination.

Posters and other IEC materials must be available on-site and posted in conspicuous places. Are they written or translated in Tagalog or Filipino? Verify the placement of posters and IEC materials, ensuring they are displayed in conspicuous areas.

The accident or incident reports must be prepared and submitted, to wit:

  • Is there a standard format for reporting purposes? Who is being provided with the reports if any?
  • Check for incident reports like needle prick injuries, violation of infection control practices.
  • Submit a report even if no accidents have occurred; simply indicate 'no accident reported'. Ask for the copy of the reports.

G. Evaluating and Reporting Audit Findings

In evaluating the findings, the auditors should gauge whether there were opportunities for improvements, conformities or non-conformities to the standards of the HCWM Manual. They should look into the overall impacts and effects of the findings in the operations of the HFs. In reporting audit findings, the auditors must indicate the date when the audit was conducted, the name and location of the HF, the objective,

criteria and scope of the audit. They should also include the specific area audited, the auditor/s and auditee/s. First, they need to list down the good observations or conformities. It will be followed by the summary of non-conformities or findings including its corresponding code number. Then, the list of the opportunities for improvement to guide the HF on what other aspects of waste handling they need to look into. In addition, they need to include their recommendations or suggestions to further improve the waste management of the HF. Lastly, they need to indicate the name and designation of the persons who prepared, verified, and approved the audit report.

In reporting the audit findings, the auditor may use the attached Annex "B" – HCWM Audit Report form and Annex "C"- Audit Report Summary form.

Annex "1"

Flow of Activities During Actual HCWM Audit

Table 5 below shows the flow of activities during site assessment of HFs. Initially, there will be a courtesy call to the Medical Center Chief or Chief of the Hospital to be assessed. Immediately, the main objective or purpose of the visit will be discussed including other details. Then, the interview will be conducted as well as the verification of documents or proof of evidence. It will be followed by the actual site visit assessment, then preparation of the initial findings and the conduct of the closing or exit conference.

Table 3: Flow of Activities During HCWM Audit of HFs Duration: 9:00 AM onwards

TIMEACTIVITIES
Depending
on
the
location
of
HF
Travel
time
9:00
am
to
12:00
noon
Courtesy
Call
to
the
Head
of
the
HF
and
Opening
Conference
Presentation
of
the
Objective
of
the
Waste
Audit
Assessment

c/o
Team
Leader
Presentation
of
the
flow
of
activities
during
the
actual
visit
Brief
presentation
on
the
waste
management
practice
of
HF
Actual
Waste
Audit
Assessment/interview
with
the
HF
representatives
and
verification
of
documents
and
or
proof
of
evidence
12:00
noon
to
1:00
pm
Lunch
Break
c/o
HF
1pm
onward
Actual
Site
Assessment
together
with
the
HF
representatives
Drafting
of
the
initial
report
of
findings
Closing
or
exit
conference
-
presentation
of
the
initial
findings
to
the
Head
of
the
HF
based
on
the
site
visit
conducted
Closing

Flow of Activities During Actual HCWM Audit

A. During Courtesy Call

The Team Leader will introduce the team members to the Top Management or MANCOM or EXECOM representatives of the HF and then allow the Medical Center Chief or the Chief of Hospital to introduce the participants from their hospital. Then, a brief presentation of the project will be conducted. He or she will allow the HF or hospital's representative to have a short presentation of their waste management practice. Finally, he or she will present the assessment plan as well as the flow of activities during the actual waste audit.

B. During the Actual Waste Audit

The Team Leader will assign members who will assess the compliance of the HF on the parameters or standards of the HCWM Manual. The assigned member of the team will also check or request the evidence or proof of compliance to the designated personnel to be assessed. The DOH-Health Facility Development Bureau (HFDB) may request observers and representatives from the other government agencies, non-government organizations (NGOs) or funding donors like World Health Organization (WHO), United States Agency for International Development (USAID), Philippine Society of Sanitary Engineers (PSSE), Health Care Without Harm (HCWH), Philippine Hospital Association (PHA), etc. who will join the members of the team during the actual HCWM audit for transparency purposes.

C. Drafting of Initial Report

The Team Leader including the assigned members will be given ample time to draft his or her initial report after the HCWM audit or assessment of the assigned areas in the facility. The report should include the team's findings and recommendations for further improvement on its compliance to HCWM Manual.

D. During the Closing or exit conference

The Team Leader will allow each member to present his or her initial findings to the management of the HF. He or she will summarize the report and make the final conclusions and recommendations.

E. Preparation and Presentation of the Final Report:

The Team Leader will be in-charge in the preparation and submission of the final report of the group findings and analysis of the visited facility. He or she will submit the prepared findings and analysis to the TWG or Committee under the HFDB.

Annex "2"

Flow of Activities During Online HCWM Audit

Table 4 below shows the flow of activities during the online waste audit assessment of HFs. Initially, there will be a courtesy call to the Medical Center Chief or Chief of the Hospital to be assessed. The main objective of the waste audit will be discussed including other details. The assessment team will be divided based on the number of HFs to be assessed simultaneously and will proceed to their respective assigned breakout rooms together with the representatives of the HFs. An assessment or interview will be conducted as well as the verification of documents or proof of evidence, based on the Waste Audit tool. It will be followed by the preparation for the closing or exit conference.

Table 4: Flow of Activities During Online HCWM Audit of HFs Duration: 8:30 AM – 12:00 NN

TIMEACTIVITIES
30Courtesy
Call
and
Open
Conference
to
the
Head
of
minutesthe
HF
Presentation
of
the
Objective
of
the
Online
Waste
Audit
Assessment

c/o
Team
Leader
Presentation
of
the
basis
to
be
used
during
the
Online
Waste
Audit
Assessment
2
hours
Waste
Audit
Assessment
or
interview
together
with
the
HF
representatives
30Drafting
of
the
initial
report
of
findings
minutes
30Closing
or
exit
conference
-
presentation
of
the
minutesinitial
findings
to
the
Head
of
the
HF
based
on
the
waste
audit
assessment
or
interview
conducted

XII. Templates/Forms

ReferenceTitleForm
Code
Annex
"A"
HCWM
Audit
Tool
FM
001
Annex
"B"
HCWM
Audit
Report
Form
FM
002
Annex
"C"
HCWM
Audit
Report
Summary
Form
FM
003
Annex
"D"
HF
Assessment
Plan
FM
004
Annex
"E"
Online
HF
Assessment
Plan
FM
005
Annex
"F"
Corrective
Action
Report
Form
FM
006

Annex A: HCWM Audit Tool

Healthcare Waste Management Audit Tool

Date
of
Audit:
Name
of
Health
Facility:
Location
of
Health
Facility:
Head
of
the
Health
Facility:
CRITERIASCOREINDICATORSQUALITY
AUDIT
QUESTIONS
VALIDATION
Ref.Actual
A.
Code
No.
Minimization
/
Waste
Practices
20%
1
WM
001
Reduces,
re-uses
and
recycles
used
containers,
papers,
and
etc.
10%
of
recyclable
wastes
that
were
recycled
multiplied
to
0.10
a.
Does
the
HF
reduces,
re-uses
and
recycles
the
used
containers,
papers,
etc.?
b.
Does
the
HF
sell
the
recyclable
materials
collected
in
their
wards?
If
yes,
is
there
an
increase
in
the
amount
from
its
sales?
c.
What
happened
to
the
proceeds
of
sales
of
the
recyclables?
Check
the
logbook
or
storage
area
for
recyclables.
Check
whether
it
is
reported
during
coordination
meetings
with
the
management
with
corrective
and
preventive
action.
2
WM
002
Use
of
environment
friendly
products
and
materials
10No
styrofoam
(polystyrene)
and
plastic
(PVC)
=
5
otherwise,
the
score
is
0;
and
No
mercury
containing
devices
used
=
5,
otherwise,
the
score
is
0
a.
Does
the
HF
use
environment-friendly
products
and
materials?
b.
Does
the
HF
have
a
green
procurement
policy?
c.
Does
the
HF
still
use
mercury
containing
devices
and
products?
d.
Does
the
HF
use
chemical
disinfection?
If
yes,
what
are
the
chemicals
being
used?
e.
Does
the
HF
allow
the
use
of
styrofoam
and
single
use
of
plastics?
f.
Is
the
Green
Procurement
Policy
included
in
the
HCWM
Plan?
No
observed
styrofoam
and
single
use
plastics
in
wards;
No
observed
mercury
containing
devices
and
products
used
in
wards;
Request
for
a
copy
of
green
procurement
policy.
B.Waste
1
WS
001
Segregation
Waste
properly
segregated
in
correct
plastic
liners
such
as:

Black/Clear:
Non-Biodegradable
General
Waste
25%
5
No
mixed
wastes
seen
at
all
times
=
5,
otherwise,
the
score
is
0
a.
Are
wastes
properly
segregated
in
correct
waste
bins
with
color-coded
plastic
liners?
b.
Does
the
HF
comply
with
the
updated
HCWM
Manual
such
as
color
Conduct
of
waste
audit,
walk
through
in
the
facility;
No
observed
mixed
waste
inside
waste
bins.
Check
the
PPMP/APP
of
the
facility
allotted
budget
for
HCWM.
Ask
the
staff
how
much
is
the
budget
for
HCWM
to

Green:
Biodegradable
General
Waste

Yellow:
Infectious
Waste
brown
plastic
liners
for
the
chemical
and
pharmaceutical
wastes,
and
orange
plastic
liners/containers
for
the
radioactive
wastes?
c.
Is
there
a
decrease
in
the
amount
allotted
for
treatment
of
the
hazardous
waste?
determine
if
it
is
sufficient.
Check
for
proofs/documents
if
they
have
a
long
term
financing
plan
or
mechanism
to
cover
the
cost
for
sustainable
HCWM.
2WS
002
Color-coded
plastic
liners
with
proper
tagging
and
labeling
4Color
coding
and
proper
tagging
and
labeling
strictly
followed
at
all
times
=
4,
otherwise,
the
score
is
0
a.
Are
color-coded
plastic
liners
inside
waste
bins
consistent
with
proper
tagging
and
labeling?
b.
Does
the
HF
use
alternatives
or
has
innovations
in
case
plastic
liners
are
not
available?
c.
Is
the
placement
of
tagging
appropriate
and
compliant
with
the
standards?
Check
the
proper
tagging
and
labelling;
Check
also
records
of
waste
collected.
Check
if
there
are
innovations
being
used.
3WS
003
Use
puncture
-
resistant
and
leak
-
proof
sharps
4Only
puncture-resis
tant
and
leak-proof
a.
Does
HF
use
puncture-resistant
and
leak-proof
containers
for
sharps?
Check
for
sharp
container.
Ask
staff
if
there
are
incidents
of
needle
pricks
injuries
due
to
sharp
container
spillage.
container
for
sharps
sharps
container
used
for
sharps
waste
=
4,
otherwise,
the
score
is
0
b.
Are
the
sharp
containers
of
good
quality,
are
they
reusable
or
disposable?
c.
Are
there
used/recycled
sharp
containers
being
used
in
the
facility?
4WS
004
Waste
bins
strategically
placed
in
designated
area
4Waste
bins
are
placed
in
strategically
designated
areas
=
4,
otherwise,
the
score
is
0
a.
Are
waste
bins
strategically
placed
in
designated
areas?
b.
Are
there
available
waste
bins
in
areas
with
crowded
and
conspicuous
places,
nurse
stations,
etc.?
c.
Are
waste
bins
placed
at
least
5
mtrs.
from
the
source
of
generations?
Ask
for
the
copy
of
HCWM
plan
if
there
is
a
location
plan
of
the
waste
bins,
or
conduct
walk
through
inspection
5WS
005
Proper
segregation
of
recyclable
items
4Proper
segregation
practices
at
all
times
=
4,
otherwise,
the
score
is
0
a.
Are
the
recyclable
items,
properly
segregated
such
as
plastic
and
glass
bottles,
cartons,
etc.?
b.
How
much
is
the
price
per
kilo
of
recyclable
waste?
c.
Does
it
help
in
the
Have
a
record
of
the
weight
of
waste
being
collected
per
collection.
Check
if
there
is
a
constant
increase/decrease
in
the
volume
of
waste
generated
relative
to
the
HF's
bed
capacity.
Check
whether
hazardous
chemical,
pharmaceutical,
and
6WS
006
Empty
vials
brought
to
the
pharmacy
section
by
the
nursing
attendant/personn
el-in-charge
for
proper
recording
and
crushing
(logbook
available)
4Proper
management
of
empty
vials
practiced
at
all
times
=
4,
otherwise,
the
score
is
0
implementation
of
the
HCWM
plan?
a.
Are
empty
vials
brought
to
the
pharmacy
section
by
the
nursing
attendant
or
personnel-in-charge
for
proper
recording
and
crushing?
b.
Is
there
a
logbook
available
at
the
Pharmacy
Department
for
the
returned
empty
vials?
c.
How
are
these
vials
being
crushed,
in
house
or
out-sourced?
radioactive
waste
are
segregated
from
the
infectious
and
general
waste.
Check
also
the
HCWM
Plan
for
recyclable
wastes.
Check
the
logbook
at
the
Pharmacy
Department.
Check
also
if
there
is
a
policy
in
the
disposal
of
empty
vials.
Check
if
the
crushing
is
conducted
in-house.
*If
outsourced,
look
for
MOA.
C.Waste
Transport,
On-Site
Collection,
and
Storage
20%
1WCTS
001
On-site
collection
scheduled
strictly
followed
2Strict
adherence
to
on-site
collection
schedule
=
2,
otherwise,
the
score
is
0
a.
Is
the
on-site
collection
scheduled
strictly
followed?
b.
Is
there
no
overflowing
of
wastes
in
the
waste
bins?
c.
How
often
is
the
Check
the
collection
schedule.
No
observed
overflowing
of
waste
in
the
waste
bins.
Observe
if
the
waste
collected
is
3/4
full.
collection
of
wastes
per
day?
d.
Are
the
wastes
collected
when
3/4
full?
e.
Are
there
spare
waste
liners
on
site?
2WCTS
002
Janitorial
service
uses
standard
trolley
with
cover
in
collecting
waste
3Standard
trolley
is
used
to
collect
waste
on-site
=
3,
otherwise,
the
score
is
0
a.
Does
the
janitorial
service
use
standard
trolleys
with
cover
in
collecting
wastes?
b.
Is
there
no
observed
spillage
of
wastes
during
the
collection?
c.
Is
there
a
different
trolley
for
each
type
of
waste?
d.
Is
waste
collected
from
the
septic
to
aseptic
areas?
Check
the
quality
of
the
trolley
being
used.
No
observed
spillage
of
wastes
during
the
collection.
Check
if
the
collectors
are
wearing
appropriate
PPEs
during
the
collection.
Check
the
policy
in
collecting
waste.
3WCTS
003
Janitorial
service
directly
transports
waste
collected
to
Central
Storage
Area
3Waste
are
directly
transported
to
Central
Storage
Area
=
3,
otherwise,
the
score
is
0
a.
Does
the
Janitorial
service
directly
transport
waste
collected
to
the
Central
Storage
Area?
b.
Are
they
using
elevators
or
ramps
in
transporting
wastes?
Directly
ask
the
collectors
where
they
pass
in
transporting
the
wastes;
Ask
for
the
route
plan
and
check
if
it
is
being
followed.
Observe
if
the
collected
waste
from
wards
are
at
least
3/4
full.
Observe
also
if
the
janitorial
service
is
wearing
appropriate
PPE.
4WCTS
004
No
observed
spillage
during
collection
and
transport
3No
observed
spillage
during
collection
and
transport
=
3,
otherwise,
the
score
is
0
a.
Is
there
no
observed
spillage
during
collection
and
transport?
b.
Is
there
an
available
spillage
kit
in
case
of
spillage?
c.
In
case
of
spillage,
is
it
being
reported?
d.
Is
there
a
standard
form
for
reporting
of
accidents
or
incidents?
Check
on
occupational
risk
plans;
or
observe
directly
at
the
facility.
Check
the
accidents/incidents
reports
if
any.
5WCTS
005
Waste
bins
thoroughly
cleaned,
washed,
and
disinfected
by
janitors
3Waste
bins
thoroughly
cleaned
and
disinfected
at
all
times
=
3,
otherwise,
the
score
is
0
a.
Are
waste
bins
used
in
collection
of
good
quality,
thoroughly
cleaned,
washed,
and
disinfected
by
janitors?
b.
How
often
or
when
the
waste
bins
are
being
cleaned
or
washed?
c.
How
often
do
they
disinfect
the
waste
bins,
do
they
have
policies
on
this?
Observe
if
waste
bins
are
of
good
quality
and
clean.
Check
the
policy
if
any.
6
WCTS
006
Waste
transportation
route
being
followed
3Waste
transportation
route
strictly
followed
at
all
times
=
3,
otherwise,
the
score
is
0
a.
Is
the
waste
transportation
route
being
followed?
Observe
during
the
visit;
the
route
plan
must
be
included
in
the
manual.
Check
the
policy
in
transporting
waste.
7
WCTS
007
Final
disposal
of
waste
in
approved
DENR
facility
3Final
disposal
of
waste
in
accredited
DENR
facility
=
3,
otherwise,
the
score
is
0
a.
Are
the
hospital
wastes
disposed
of
in
an
approved
DENR
Facility?
b.
Is
there
a
waste
disposal
on-site
or
off-site?
Check
license/s
and
agreement
with
Service
Provider.
Inspect
the
disposal
on-site
if
any.
D.
Waste
Applicable)
Treatment
On-Site
(As
10%
1
WT
001
Treatment
of
highly
infectious
waste
conducted
4Highly
infectious
waste
treated
at
all
times
=
4,
otherwise,
the
score
is
0
a.
Are
the
laboratory
cultures
and
stocks
of
infectious
agents
treated
within
the
healthcare
facility
before
being
taken
away
from
the
facility?
b.
How
was
it
being
treated?
c.
What
treatment
technology
are
they
using
on-site
if
any?
d.
Is
there
a
Check
if
there
is
on-site
and
off-site
treatment;
If
off-site
treatment,
request
for
a
copy
of
the
contract
with
the
service
provider.
Check
the
treatment
technology
used
by
the
service
provider.
Also,
if
there
is
a
contingency
plan
for
the
treatment
of
infectious
waste
in
the
event
that
the
equipment
is
shut
down
for
the
repair.
Check
also
for
the
copies
of
contingency
plan
in
case
the
equipment
is
shut
down
for
repair?
manifests/shipments
records.
If
on-site,
check
also
for
the
treatment
technology
/strategy
used.
2
WT
002
In
case
of
chemical
disinfection,
used
only
allowed
chemicals
such
as
Sodium
Hypochlorite,
Chlorine
Dioxide
and
Hydrogen
Peroxide
3Only
the
allowed
chemicals
are
used
for
chemical
disinfection
=
3,
otherwise,
the
score
is
0
a.
Does
HF
in
case
of
chemical
disinfection,
use
only
allowed
chemicals
such
as
Sodium
Hypochlorite,
Chlorine
Dioxide
and
Hydrogen
Peroxide?
Investigate
or
clarify
with
personnel
regarding
this.
If
not
applicable
do
not
include
this
section.
Check
for
the
percent
solution
being
used.
3
WT
003
In
case
of
the
use
of
any
approved
equipment,
the
treated
waste
must
passed
the
validation
test
3Treated
waste
have
passed
the
validation
test
=
3,
otherwise,
the
score
is
0
a.
Does
the
HF
in
case
of
using
the
microwave
or
autoclave,
have
a
valid
CPR
from
the
DOH-BHDT?
b.
Is
there
a
DENR
permit
for
the
on-site
treatment?
c.
Do
they
subject
the
sample
of
treated
wastes
for
testing?
Check
the
result
of
the
validation
test;
or
if
offsite
do
not
include
this.
Check
for
the
use
of
bio-indicator
if
the
treatment
is
complete.
E.
Wastewater
Management15%
1
WW
001
Regular
testing
of
effluents
5Effluents
tested
regularly
=
5,
otherwise,
the
score
is
0
a.
Is
there
a
regular
testing
of
effluents
conducted?
b.
How
frequent
is
the
testing
of
effluents
conducted?
c.
What
do
they
do
in
case
the
testing
of
effluents
fails?
d.
Is
there
an
accredited
PCO?
In
relation
to
compliance
to
RA
9275
and
DAO
2016-08:
e.
Is
the
effluent
subject
to
LLDA
or
DENR
third
party
accredited
testing
laboratory?
Check
for
the
regular
testing
result
annually
or
semi-annually
or
as
deemed
necessary;
in
case
of
surge
such
as
covid-19
pandemic.
2
WW
002
Preventive
maintenance
schedule
for
Sewage
Treatment
Plant
(STP)
followed
10Strict
adherence
to
STP
maintenance
schedule
=
10,
otherwise,
the
score
is
0
a.
Is
the
preventive
maintenance
schedule
for
Sewage
Treatment
Plant
(STP)
being
followed?
b.
How
frequent
is
the
preventive
maintenance
conducted?
c.
Is
there
a
mandatory
If
applicable,
check
maintenance
schedule;
Inspect
the
WWTP/STP
operator
for
the
STP,
in
24-hours
operation?
F.1Administrative
AR
001
Requirements
Staff
with
formal
training
and
education
on
proper
Healthcare
Waste
Management
(HCWM)
10%
2
Staff
had
undergone
formal
training
and
education
on
proper
HCWM
=
2,
otherwise,
the
score
is
0
a.
Do
staff
have
formal
training
and
education
on
proper
health
care
waste
management
(HCWM)?
b.
Is
there
training
on-site
being
conducted?
How
often,
if
any?
c.
Does
the
health
facility
have
an
established
Healthcare
Waste
Management
Committee?
d.
Have
all
the
members
of
the
committee
attended
training
on
HCWM?
e.
Are
the
old
and
new
staff
undergoing
HCWM
Training?
f.
Is
there
refresher
training
conducted
at
Check
if
the
healthcare
workers
are
familiar
with
the
classification
and
segregation
requirements.
Also,
check
for
proof
of
training
program
(certificate/HO).
2AR
002
Infection
control
protocol
observed
and
practiced
4Strict
adherence
to
infection
control
protocols
at
all-time
=
4,
otherwise,
the
score
is
0
a.
Is
the
infection
control
protocol
being
observed
and
practiced?
b.
Are
collectors
aware
of
what
to
do
in
case
of
spillage?
c.
Are
all
collectors
given
hepatitis
and
tetanus
vaccination
prior
to
their
assignment?
d.
Is
the
Infection
Prevention
and
Control
included
in
the
training
Check
if
there
is
a
policy
on
used
syringe
needles
that
are
being
collected
without
recapping.
Observe
if
sharp
wastes
are
collected
in
a
container
and
destroyed
using
needle
destroyers.
Interview
the
health
workers
on
what
they
do
in
the
event
of
needle-stick
injuries
or
in
case
of
a
waste
spillage.
Additionally,
interview
the
health
workers
if
they
were
given
hepatitis
and
tetanus
vaccination.
Check
also
for
3AR
003
Posters
and
other
IEC
materials
2On-site
presence
and
program
on
HCWM?
e.
Are
standing
policies
on
IPC
and
HCWM
complementing,
co-existing,
co-inclusive?
a.
Are
posters
and
other
IEC
materials
available
the
frequency
of
vaccination.
Check
where
these
Posters
and
IEC
Materials
are
located;
available
on-site
visibility
of
posters
and
other
IEC
materials
=
2,
otherwise,
the
score
is
0
on-site
and
posted
in
conspicuous
places?
b.
Are
they
written
or
translated
in
Tagalog
or
Filipino?
If
it
is
located
in
a
conspicuous
place.
4AR
004
Accident/incident
reports
submitted
2Prompt
submission
of
complete
accident/
incident
reports,
if
any
=
2,
otherwise,
the
score
is
0
a.
Are
accident/incident
reports
submitted,
if
any?
Is
there
a
standard
format
for
reporting
purposes?
c.
Who
is
being
provided
with
the
b.Check
for
incident
reports
(like
needle
prick
injuries,
violation
of
infection
control
practices);
Check
if
they
submit
a
report
even
if
there
is
no
accident.
Total
Percentage
100%0reports
if
any?

Audit Rating:

Signature Over Printed Name of Audit Team Leader

Note: Color Red for Non-Compliance; Green for Compliance and Yellow for Opportunities for Improvement

Signature Over Printed Name of HF Representative Date:

Monitoring Rating:

Grade/Actual Score/Interpretation:

85%-100% Very Satisfactory Compliance 76%- 84% Satisfactory with adequate compliance 75% and below Poor Compliance

Annex B: HCWM Audit Report Form

HCWM AUDIT REPORT

Date
of
Audit:
Name
of
Health
Facility:
Location
of
Health
Facility:
Head
of
the
Health
Facility:
Audit
Objective:
To
conforms
determine
whether
to
the
Management
Manual
regulatory
requirements
continually
met
and
improvement
where
the
organization
standards
of
the
DOH
th Ed.
4
and
other
and
ensure
identification
of
applicable.
management
Healthcare
applicable
that
specified
areas
for
potential
system
Waste
statutory
and
objectives
are
Audit
Criteria:
ManualThe
organization's
and
HCWM
management
Audit
Tool
complianceto
DOH
HCWM
Audit
Scope:
Waste
and
Provisions
on
Segregation,
Disposal,
and
Administrative
Requirements,
Collection
and
Wastewater
Management.
Waste
Transport,
Waste
Minimization,
Treatment
Area
Audited
Auditor/sAuditee/s
Summary
of
Good
Observations/Conformities
1.
2.
3.
4.
5.
Summary
of
Non-conformities:
Non-conformitiesProof
of
Evidence
Code
No.
Noted
By:
Acknowledged
by:
Signature of Team Member over Printed NameSignature of Team Leader Over Printed Name
Prepared
by:
Checked
and
Reviewed
by:
5.
4.
3.
2.
1.
Recommendation/s
5.
4.
3.
2.
1.
Opportunities
for
Improvement

Printed Printed Name Printed Name

Annex C: HCWM Audit Report Summary Form

SUMMARY OF HEALTHCARE WASTE MANAGEMENT AUDIT REPORT

Date
of
Audit:
--------------------------
Audit
Team
Secretariat
Audit
Noted
Team
Member
by:
Audit
Team
Leader
Prepared
By:
Verified
By:
Approved
By:
TOTAL
AREASNUMBERIMPROVEMENT
AUDITCONFORMITIESNON-CONFORMITIESCODEOPPORTUNITIES
FOR
RECOMMENDATIONS

DOH Representative WHO Representative

Annex D: Health Facility Assessment Plan Form

HEALTH FACILITY ASSESSMENT PLAN FORM

Health
Facility
Address
AssessmentThe
organization's
management
compliance
to
Healthcare
Waste
Criteriath Edition
Management
Manual
4
and
HCW
Audit
Tool
AssessmentProvisions
on
Administrative
Requirements,
Waste
Minimization,
ScopeWaste
Segregation,
Collection
and
Transport,
Waste
Treatment
and
Disposal,
and
Wastewater
Management.
AssessmentTo
determine
whether
the
organization
management
system
Objectiveconforms
to
the
standards
of
the
Healthcare
Waste
Management
Manual
and
other
applicable
statutory
and
regulatory
requirements
and
ensure
that
specified
objectives
are
continually
met
and
identification
of
areas
for
potential
improvement
where
applicable.
Assessment
Details
ReferenceHealthcare
Waste
th Edition
Management
Manual
4
and
HCW
Audit
StandardsTool
AssessmentTeam
Leader
Team
4
Assessment
Team
Member
Team
Facility
Guide
DOH
Representative
WHO
Representative
HOCS
Representative
Date/TimeStandards
to
be
Area/Division/Section/Personnel
to
be
AssessedUnitAssessed
/OpeningOffice
of
the
Head
of
Top
Management
30
mins
Conference/CourteHealth
Facility/Hospital
EXECOM/
sy
Call
MANCOM
/AdministrativeAny
Available
Conference
Top
Management
30
mins
RequirementsRoomEXECOM/
Top
Management
MANCOM
Responsibility
/Document
Review
Any
Available
Conference
Designated
2
hours
RoomWMO/Chairperson
HCWM
Committee
1
hour
Lunch
Break
/
30
mins
Waste
Minimization
Selected
Ward/s
Designated
WMO/Chairperson
HCWM
Committee
/
30
mins
Waste
Segregation,
Collection
and
Transport
Selected
Ward/s,
Waste
Storage
Area/MRF
Designated
WMO/Chairperson
HCWM
Committee
/
30
mins
Waste
Treatment
and
Disposal
Waste
Storage
Area/MRF
Head
of
GSD
/
30
mins
Wastewater
Management
Waste
Water
Treatment
Plant/STP
Head
of
EFMD/PCO
/
30
mins
Discussion
of
Findings,
Observation
for
Improvements
and
Recommendations
Any
Available
Conference
Room
Waste
Audit
Team
/
30
mins
Closing
Conference
Presentation
of
Findings,
Observation
for
Improvements
and
Recommendations
Office
of
the
Head
of
Health
Facility/Hospital
or
any
available
conference
room
EXECOM/MANCO
M
Designated
WMO/Chairperson
HCWM
Committee
Total
Hours:
7
Hrs.
Prepared
By:
Reviewed
By:
Signature of Team Member over Printed NameSignature of Team Leader Over Printed Name

Annex E: Online Health Facility Assessment Plan

ONLINE HEALTH FACILITY ASSESSMENT PLAN

HealthSelected
HFs
or
Hospitals
Facility
Address
Assessment
CriteriaThe
organization's
management
compliance
to
Healthcare
Waste
th Edition
Management
Manual
4
and
HCW
Audit
Tool
AssessmentProvisions
on
Administrative
Requirements,
Waste
Minimization,
ScopeWaste
Segregation,
Collection
and
Transport,
Treatment
and
Waste
Disposal,
and
Wastewater
Management.
AssessmentTo
determine
whether
the
organization
management
system
Objectiveconforms
to
the
standards
of
the
Healthcare
Waste
Management
Manual
and
other
applicable
statutory
and
regulatory
requirements
and
ensure
that
specified
objectives
are
continually
met
and
identification
of
areas
for
potential
improvement
where
applicable.
Assessment
(8:00am

5pm),
For
the
Document
Review
the
HFs
are
Detailsrequired
to
email
in
advance
ReferenceHealthcare
Waste
th Edition
Management
Manual
4
and
HCW
Audit
StandardsTool
DesignatedTeam
Leader
Team
Members
Remarks
Teams
Assessment
Team
A
Assessment
Team
B
Assessment
Team
C
Assessment
Team
D
Date/TimeStandards
to
be
Area/Division/Section/Personnel
to
be
AssessedUnitAssessed
Combined
Teams
OpeningOffice
of
the
Head
of
Top
Management
/Conference
/
Health
Facility/Hospital
EXECOM
/
30
mins
Courtesy
Call
MANCOM
Breakout
Rooms
AdministrativeAny
Available
Conference
Top
Management
/RequirementsRoomEXECOM
/
30
mins
Top
Management
MANCOM
Responsibility
WasteSelected
Ward/s
Designated
/MinimizationWMO/Chairperson
2
hours
HCWM
Committee
or
staff
concerned
WasteSelected
Ward/s,
Waste
Designated
Segregation,Storage
Area/MRF
WMO/Chairperson
Collection
and
HCWM
Committee
Transportor
staff
concerned
Waste
Treatment
Waste
Storage
Area/MRF
Head
of
GSD
or
and
Disposal
staff
concerned
WastewaterWaste
Water
Treatment
Head
of
ManagementPlant/STPEFMD/PCO
Discussion
of
Any
Available
Conference
Waste
Audit
Team
/Findings,Room
30
mins
Observation
for
Improvements
and
Recommendations
ClosingOffice
of
the
Head
of
EXECOM
/
/ConferenceHealth
Facility/Hospital
MANCOM
30
mins
Presentation
of
or
any
available
Designated
Findings,conference
room
WMO/Chairperson
Observation
for
HCWM
Committee
Improvements
and
or
staff
Recommendationsconcerned
Total
Hours:
For
AM
and
PM
4
Hrs.
Audit
Prepared
By:
Reviewed
By:
Signature of Team Member over Printed NameSignature of Team Leader Over Printed Name

Annex F: Corrective Action Report Form

CORRECTIVE ACTION REPORT

A. Name of Health Facility:B. Location:C. Reference No.
D. Name of Auditee/sE. Office ConcernF. Issuance Date:
G. Auditor:
H. Relevant Code Number:
Signature Over Printed Name/Date
I. Description of Non-conformity/Problem in Detail:J. Source: (check one)
Internal Audit
Customer Feedback
Internal Discovery
External Audit
Others (please specify)
K. Validator: (Lead Auditor)

Signature Over Printed Name
Valid
Not Valid
L. Correction (Immediate Action):
M. Consequence/s:
N. Investigation (Root Cause of non-conformity): Brief description only. Use page 2 for details.O. Recurring Issue:
Yes
No
P. Corrective Action (Brief description only):Use Action Plan template form for details.Accountable PersonExpected date of
implementation /
completion
Auditee:
Immediate Supervisor:
Signature Over Printed Name/Date
Signature Over Printed Name/ Date
Q. Follow upactions: (To be filled up by Auditor)R. Validation: (To be filled up by Validator)
Determine if similar NC exist or could potentially occur


Review the effectiveness of any corrective action taken
Recommended for Closure

st FF
1
UP:(To be filled up by Auditor)
Verification of Action Plan/Correction ( Calendar days)
Remarks:

Not effective (Recurrence/ potential
recurrence)


nd FF UP:(To Be filled Up by Auditor)
2
st
follow-up)
Verification of Effectiveness ( Calendar Days After 1
Remarks:
Update risks and opportunities
Make changes in thequality management
system
Issue another CAR
Remarks:

S. CLOSE-OUT Date:
Lead Auditor
(Using the Fishbone Diagram)
(Using 5 Why Technique)
Problem Description:
WHY?
WHY?
WHY?
WHY?
WHY